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Hexaware Featured in Everest Group’s ‘IT Service Provider of the Year Awards 2017’

April 17, 2017 Leave a comment

Hexaware Technologies Limited, a leading global provider of application, infrastructure, BPS and digital services announced that Everest Group has ranked it among the top 20 IT services (ITS) providers, as part of its PEAK Matrix Service Provider of the Year™ awards for 2017.

hexaware

Everest Group PEAK Matrix™ evaluations were designed to serve as a valuable source for IT services’ buyers to evaluate, compare and contrast key service providers in the global services market space. These assessments offer service provider selection guidance, as well as nuanced insights into those providers’ strategies for key business lines, geographies, and technologies. The awards recognize consistent top performers across 21 PEAK Matrix IT services evaluations, featuring 73 providers that were published in 2016.

“This PEAK Matrix Service Provider of the Year award is a significant achievement for us. Hexaware is helping organizations reimagine their businesses, shrink IT costs, enhance business operations, accelerate digital transformation and maximize returns leveraging its Shrink IT Grow Digital strategy,” said R Srikrishna, Executive Director, and CEO, Hexaware Technologies Ltd.

“In an industry that is thriving on labor arbitrage for too long, Hexaware is at the forefront of eliminating labor through automation, Artificial Intelligence, Machine language and by every other means available,” said Krishna Kumar, Chief Technology Officer, Hexaware Technologies Ltd.

Read More: http://www.prnewswire.com/news-releases/hexaware-featured-in-everest-groups-it-service-provider-of-the-year-awards-2017-619352744.html

 

Hexaware Ranks Number One Among the Top Service Providers in Overall Customer Satisfaction in Whitelane’s IT Outsourcing Study

March 16, 2017 Leave a comment

hexaware

Hexaware Technologies Limited, a leading global provider of application, infrastructure, BPS and digital services announced that it shares the number one ranking in overall customer satisfaction, in the European IT outsourcing survey conducted by Whitelane Research.

The annual study evaluated more than 4,600 unique IT outsourcing contracts held by over 1,500 top spending IT organizations in Europe. Hexaware received an overall customer satisfaction score of 79%, which was significantly higher than the average score (70%) for other service providers.

Hexaware has the most satisfied customers in application development, maintenance, and testing and has been rated in second place in that category, against traditional service providers. The company is positioned well above industry average on several Key Performance Indices (KPI), as per the study. It holds the top spot for various KPIs like service delivery quality, good and effective escalation process, reporting quality in a timely and accurate manner, price level on par with the market and contractual flexibility.

Read More: http://finance.yahoo.com/news/hexaware-ranks-number-one-among-083600631.html